More Convenience. More Protection. More Peace of Mind.
Get to Know Your Resident Benefits
Summary of Benefits
Move-In Concierge
- Takes the stress out of setting up utilities.
- One call to set up your water, electric, gas, internet, etc.
- Visit secondnature.com/residents/move-in-concierge to schedule your utility transfer.
Quarterly HVAC Filters
- Merv 8 rated HVAC filters delivered to your door every 3 months.
- Saves you time and money.
- Upgrades available to Merv 13. Contact residenthelp@secondnature.com.
On-Demand Pest Control
- Treat active pest problems
- Enrollment in Pest Pro Plan, which covers cockroaches, fleas, ticks, weevils, mites, and bedbugs.
- Request service at pest.residentforms.com.
Resident Rewards
- Rewards just for paying on time.
- Download the Pinata app, and earn points that you can redeem for gift cards.
- Chat support directly in the Pinata app.
Positive Credit Reporting
- Reports all of your on-time payments to all 3 credit bureaus.
- All adults on the lease included.
- Boosts your credit score.
- Set up in the Pinata app.
Identity Protection
- Automatic enrollment with RBP.
- Up to $1 million in identity protection should an identity theft occur.
- Go to my.aura.com/sign-in to file a claim
